project overview


The Journey to Home project has set about identifying the unique needs of people from culturally and linguistically diverse (CaLD) backgrounds who may experience housing stress and vulnerability in Western Australia, and who may have experienced or be at risk for poor mental health outcomes and social isolation. We are making recommendations for interventions and services that are provided in a culturally appropriate, holistic and equitable way. We are also informing approaches to increase access to secure housing and improve mental health outcomes for CaLD people who are vulnerable to or experiencing homelessness.

This project is recruiting, learning from and listening to:

a) people from CaLD backgrounds (over the age of 18 years old) residing in Western Australia who have or are experiencing homelessness, or those who may be identified as vulnerable to homelessness (primary target group); and

b) Western Australian service providers (working in housing, migration and mental health) working with people from CaLD backgrounds who have or are experiencing homelessness, or those who may be identified as vulnerable to homelessness (secondary target group). 


The project operate in three phases:

  • Develop a governance model and communication plan

  • Seek ethical approval

  • Recruit staff

  • Initial stakeholder consultation

  • Recruit RSG members

  • Scoping review

  • Cluster analysis

  • Stakeholder consultation

  • Scoping review

  • Recruit CaPAG members

  • In-depth interviews

  • Initial qualitative analysis and journey mapping

  • Feedback from RSG and CaPAG

  • Interviews

  • Stakeholder consultation

  • Qualitative analysis and journey mapping

  • Feedback from RSG and CaPAG

  • Sense making workshops

  • Development of recommendations

  • Synthesis and write-up

  • Knowledge translation activities

phase one

sept - jan 21

phase two

feb - jul 21

phase three
aug -SEP 22


Project governance is designed to integrate the research process with the translation of project findings for 'end-users'. This comprises community/peer advisors, community agencies working with CaLD health and social services, those working in homelessness and mental health, government stakeholders and researchers. It is our vision that involving community/peer and organisational representatives can improve our understanding of context, ensure early consideration of key issues from a variety of perspectives and develop outcomes in a way that they are relevant and appropriate. Governance comprise four components: Project Action Team (PAT), Project Implementation Team (PIT)Research Steering Group (RSG), Community and Peer Advisory Group (CaPAG).


The use of the literature is pivotal in guiding the study protocol, aim and objectives of the research, the development of project instruments, during analysis and in developing recommendations. The desktop review has been conducted in two parts: 1) a desktop review of the literature to gather data that will compile existing prevention strategies and services in Western Australia; and 2) a scoping review to consolidate the scholarly literature reporting on interventions to address mental health and social factors influencing vulnerability for homelessness amongst CaLD migrants in high-income countries.


Narratives are sought from the primary and secondary target groups through in-depth interviews. Interviews with the primary target group focus on lived experiences specifically: barriers and enablers to service access; the determinant of homelessness; mental health and social inclusion, experiences of stigma and discrimination, migration stressors, housing and employment, and visa status. Interviews with the secondary target group focus on the systemic and structural issues that relate to the provision of services to people from CaLD communities and perceptions of factors influencing vulnerability for homelessness and risks for mental health.

As part of the exploration of the lived experiences of participants, we are using journey mapping. Journey mapping can be used to document and understand the many different steps or stages in a journey or pathway that a person may undertake. Journey mapping helps us to understand critical points in participant journeys with relation to migration, settlement, mental health stressors and experience with a range of services including housing and homelessness.


Sensemaking is a collaborative technique used to validate, organise and interpret research data. We are planning sensemaking workshops with the primary and secondary target groups to consolidate findings, develop recommendations for research policy and practice and possible prototype intervention(s). Co-design will guide the workshops.